Frequently Asked Questions.
Here are some of the most common questions we receive about our work, our sessions, and our philosophy.
If you don’t find your answer here, feel free to contact us directly — we’ll be happy to help.
1. What makes your approach different from regular chiropractic care?
Our work goes far beyond structural adjustments. We use a variety of techniques that address the 5 Levels of the human being. It is an advanced form of Chiropractic with includes techniques such as Applied Kinesiology, Neuro-Emotional Technique and insights from Traditional Acupuncture, Internal Family Systems (IFS) and Human Design.
Each session tests where your system needs attention that specific day, making the work deeply personalised and precise.
2. What kind of problems do you help with?
We help people who feel their body and mind are stuck in constant tension — recurring pain, fatigue, digestive or hormonal imbalance, anxiety, or stress that won’t release.
Our work blends structural, biochemical, and emotional approaches to uncover the root cause and help your system find balance again.
3. What is the difference between Mathieu and Lucie?
Both practitioners use the same 5 Levels Method, but they have different levels of clinical experience:
- Mathieu is our Senior Chiropractor & Clinical Lead.
He graduated in 2021, has several years of full-time clinical practice, and has treated a large volume of cases including complex, multi-layer situations. - Lucie is our Junior Chiropractor.
She graduated in 2024 and has been in supervised practice since then, refining her skills and integrating the 5 Levels approach with close mentorship.
Both are skilled and caring.
The difference lies in experience, speed, and the depth of pattern recognition — which is reflected in the pricing.
4. Why are there two price points?
Because we want to offer the same integrated method while respecting each practitioner’s level of experience.
- Mathieu’s prices reflect his seniority, years of clinical work, and advanced handling of complex cases.
- Lucie’s prices reflect her junior level, giving patients a more accessible entry point without compromising the method.
This structure helps you choose the practitioner who best matches your needs, preferences, and budget.
5. Do both practitioners offer the same type of sessions?
Yes.
Both Mathieu and Lucie offer First Visits, Foundation Sessions and Neuro-Emotional Sessions. The difference is not in the type of work, but in the experience level and clinical depth brought to the session.
6. Which practitioner should I choose?
Choose Mathieu if you want:
- senior-level expertise
- faster pattern recognition
- handling of complex or multi-layer cases
- a more advanced, precise clinical approach
Choose Lucie if you want:
- a gentler pace
- a more affordable session
- a warm, attentive presence
- to begin care with a junior practitioner who follows the same unified method
Both are excellent — it simply depends on what fits you best.
7. Can I switch practitioners later?
Absolutely.
Many patients start with one practitioner and continue with the other at any time.
We communicate internally so your care stays clear and coherent.
8. Can I book a session in my own language?
Yes.
We both speak English, French, and Spanish fluently.
You can choose your preferred language for your session and communication.
9. Do I need X-rays or medical tests before coming?
No. If we suspect something requiring medical imaging or lab work, we’ll refer you.
Otherwise, all our evaluations are functional and non-invasive.
If you have any past medical tests, scans, or lab results, feel free to bring them — they can help us see the full picture of your health.
10. How many sessions will I need?
It depends on your goal and health history.
Some patients feel major improvement after 1–3 sessions, others choose regular care as part of their wellbeing routine.
We’ll discuss what fits you best after your first visit.
11. Is your method safe for everyone?
Yes — our techniques are gentle and adapted to each person.
We also work with children, elderly patients, and highly sensitive individuals.
12. Is it painful ?
Not at all in a harmful way.
Our techniques are gentle and always respectful of your body’s limits.
When we use certain structural or applied kinesiology adjustments, you might feel a brief, “feel-good” type of discomfort — the kind that releases long-held tension rather than going against it.
We never force; we simply guide your body back to ease and alignment.
13. Can I combine your care with medical treatment or therapy?
Absolutely.
Our approach complements conventional medicine.
We often collaborate with other healthcare professionals for optimal results.
14. What should I wear for a session?
Comfortable clothes that let you move easily — no need to undress.
Avoid belts, heavy jewelry, or tight waistbands.
15. How do I book or cancel an appointment?
You can contact us by WhatsApp, email, or directly fill out the first visit form on the Contact page.
If you need to cancel or reschedule, please give us at least 24 hours notice.
Still have a question?
Reach out — we’ll be happy to guide you.
